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VAT relief for UK customers

Grace & Able medical appliances

Grace & Able make medical appliances, including wrist braces and compression gloves.

These products have been specifically designed for people with arthritis, for the purpose of relieving joint pain and swelling.

Our products are designed by a Certified Hand Therapist, and tested with real arthritis patients, before coming to market.

Grace & Able is a USA company, registered with the Federal Drug Administration.

We sell orthopedic braces and compression products directly to consumers in the United Kingdom. 

We also work with local distribution partners, who resell our products directly to consumers.

 

The UK VAT rules for people with disabilities

In general, disabled people living in the United Kingdom do not have to pay Value-Added Tax (VAT) on goods and services that are designed / or adapted solely for use by disabled people. These goods and services are often called 'zero-rated' or 'eligible for VAT relief'.

You'll only be able to have eligible goods VAT-free if you're chronically sick or disabled and the goods are for your personal or domestic use. You do not need to be registered disabled or eligible for any other benefit to qualify for VAT-free goods. Examples of disability include rheumatoid arthritis, and severe osteoarthritis.

You can learn more about VAT relief and disability from this HMRC guidance: Get VAT relief on certain goods if you have a disability.

We also recommend this guide from Disability Information Scotland. 

How to claim

If you qualify, you will need to provide us with written confirmation of your name, UK address and the nature of your disability and / or chronic health condition.

Please complete the VAT exemption form here. 

Once we have received and reviewed this information, we will send you a VAT discount code to be used at checkout. It is applicable to joint support products, including compression gloves and wrist braces.

Please note we will only be able to dispatch VAT exempt orders once you have declared the details required for VAT exemption.

We do not require proof of your disability but you need to remember that it is an offence to claim falsely that you or someone you are buying for is eligible for VAT exemption under the guidelines. 

There are penalties for knowingly submitting false declarations and for fraudulent evasion of VAT.

How we store your data

We have a legal duty to store this data as part of our VAT obligation with HMRC. Your data is held in a secure folder accessible only to Grace & Able Inc. We do not share your data with anyone other than HMRC.


30 Day Returns

FDA Registered

Hand Therapist Designed

Fair Wage Manufacturing