Frequently Asked Questions
Sizing & Fit
Head to the Find Your Fit page for Size charts and instructions on how to measure, and check the right fit.
Grace & Able offer a 30 day return and exchange policy.
To make a return or exchange, please go to our returns portal to start the process: https://grace-able.fabreturns.app/
You will need your email address and order number. You can find these in the email we sent to you confirming your order.
Please contact us on email@example.com if you have any questions.
We offer free USA shipping on orders over $35.
Orders under $35 usually cost between $3.50 - $4 in shipping, depending on your location.
All orders are processed and shipped within 24 hours of receipt on business days.
You can expect your order to arrive within 3 - 5 business days, via tracked shipping. Exact delivery time will depend on your location.
You will receive an email with your tracking number so that you can follow the process of your delivery.
In the event of a delayed or lost USPS delivery, please follow these steps for USPS .
If the parcel has been marked as delivered but you have not yet received it, please check with other family members or neighbors.
We cannot issue refunds or replacements for orders marked as delivered by the shipping company.
If your parcel has been lost, please contact us on firstname.lastname@example.org so that we can look into filing a claim.
We are based in the USA and we ship to Australia & New Zealand, Canada, Europe & UK.
Shipping cost and time will depend on your location, and will be shown at checkout.
We offer several options for international delivery, so that you can choose the one that works best for you in terms of delivery time or price.
We always use tracked shipping for international delivery. We do not ship to locations if tracked delivery is unavailable.
Please note that international delivery can be subject to customs delays which are outside of our control.
Please contact us directly on email@example.com if you have additional questions about international delivery rates or times.
Yes, we offer special rates for medical practitioners buying products for clinics.
Please contact Trevor@graceandable.com to find out more.
Yes, we accept FSA and HSA cards. Compression gloves and wrist braces are FSA and HSA eligible. You can pay for them using your FSA or HSA card at checkout.
Yes. Pay in 4 interest-free installments for USA orders over $50 with ShopPay. No fees, no impact on your credit score. Choose ShopPay at checkout.